Become the least important person in your business.
Starting from $30,000 the Systems Concierge is a fast-track solution for businesses aiming to resolve system and team issues within 60 days.
Unlock Growth With Systems And Teams
Increase your business value by shifting from people-dependent to systems-dependent.
Are you working harder than ever, yet not making the progress you want in your business? Are you constantly overwhelmed by day-to-day tasks?
Your inbox is overflowing with week-old messages only you can answer, and new ones pile up daily. Your days are spent extinguishing fires or fielding constant "got a few minutes?" requests from your team and vendors. This happens because you're the operator of your business – not the owner.
As an entrepreneur, you've proven that your business works. But now, the problem isn't validating your business – it's you. You've become the bottleneck, holding your business back from reaching its full potential. No matter how hard you work, or who you hire, you can't seem to break through to the next level.
It's time to make a change. You can’t clone yourself, and you can't create more hours in the day. We can help you shift from being an operator to truly owning your business.
By implementing systems and processes, we'll empower you to delegate effectively, optimize team efficiency, and reduce your need to being involved in every detail. This transformation will free you to focus on strategic growth and achieving the vision you have for your business.
Remove The Golden Handcuffs of Daily Operations:
Remove bottlenecks with systems that ensure prompt email responses, efficient customer sign-ups, and consistent work quality without relying solely on your energy. Break free from the handcuffs of daily operations, enabling sustainable business growth.
Optimize The Team To Eliminate Errors and Assumptions:
Our systems eliminate room for error and assumption, ensuring consistent, high-quality results. This makes your business more valuable, scalable, and less reliant on expensive, high-demand problem solvers. We are all about enhancing your operational efficiency.
Work-Life Balance As A Well Rested, Low Stress Owner:
By implementing reliable systems, we enable you to delegate effectively and reduce your workload. Our processes ensure your team operates smoothly without constant oversight, giving you the freedom to enjoy life while maintaining high business outputs.
Reduce Dependency on A-Players and Centralise Knowledge:
Reduce dependency on highly skilled team members by building systems that turn any team member into a top performer. This ensures tasks are completed correctly every time, making your business resilient and less vulnerable to key member absences. Consistency wins repeat business and positive referrals, ensuring high customer satisfaction without your direct involvement.
Reduce Employee Turnover by Eliminating Daily Friction:
When we remove friction for your team, their lives become easier, which in turn makes life easier for owners and leadership. By creating clear, step-by-step processes, we reduce unknowns, boost team morale, decrease turnover, and ensure smooth operations, even in your absence. This leads to greater productivity and stronger company commitment.
Maximize Revenue and Profitability Without Increasing Complexity:
Once we've built fundamental systems and processes for your team and business, you'll be able to focus on expansion while reducing dependency on expensive, highly skilled team members. By lowering labor costs, minimizing errors, and retaining employees, our approach boosts profit margins and drives revenue growth without additional complexity, regardless of personnel changes.
A lack of systems is forcing you to work inside your business:
Every package is tailored to your business's specific constraints, whether it be team size, industry, complexity, existing systems, broken processes, or required involvement. Packages typically start at $30,000. Inquire to get started.
A lack of systems is forcing you to work in your business rather than on it, creating bottlenecks, inefficiencies, and a constant struggle to keep up.
By partnering with Systems and Teams, we'll develop the specific processes, procedures, and protocols you need to delegate effectively, optimize team efficiency, and reduce dependency on expensive problem solvers.
Process by process, this strategy enhances customer satisfaction, builds a scalable business model, and increases operational predictability.
Together in the next 60 days, we will help your team with clear processes, secure long-term business consistency, and free up time for strategic growth.
Clients of Systems and Teams can finally achieve the controlled growth and market-leading business they've always envisioned.
The Next 60 Days With The Systems Concierge
We've successfully helped over a thousand businesses streamline their operations and build efficient teams. Our Systems First Formula™ guides you away from costly tool-switching and constant team turnover, which drain productivity.
Let us establish a consistent, predictable operational machine for you, saving time and money while simplifying your team’s work. When their jobs are easier, yours is too.
Optimization
We optimize your operations, services and team for greater efficiency, productivity, and happiness. Reclaim an average of 4-6 hours per week per employee / founder.
Software Integration
We will integrate software solutions to simplify operations and automate tasks. By choosing the best industry options, we'll reduce monthly costs and streamline your workflow.
Process Extraction
We work with your team and A-players to extract and replicate proven processes, ensuring these successful methods are implemented across your entire team for consistent performance.
Standardise and Professionalise
We collaborate with your team to identify A-players, clone their creativity, and replicate decision-makers. By standardizing every aspect of your business, we ensure the highest and most consistent results.
Centralised Knowledge
We will design and build a centralized "team portal" that connects your team members to all essential processes. This will streamline communications, reduce meetings, eliminate repeat questions, and remove friction from daily operations.
Visibility With Accountability
We can create a system for true visibility over your numbers, process compliance, and key KPIs. This will instill accountability within your team and ensure everyone is aligned with important metrics.
Industries we've helped since 2018.
Accounting, Hospitality, Marketing, Renovation, Agencies, Wholesale, Interior Design, Coaching, Consultants, Signage, Real Estate, Counselling, Dog Walking, Credit, Alcohol, Telecommunication, Fitness, E-Commerce, Manufacturing, Immigration, Automotive, Childhood Centres, Skincare, Education, Legal Services, Airbnb Management, Media Buying, Fashion, Construction, Health Care, Publishing, Food Safety, Organisation, Electrical, Recruiting, Windows / Glazing, Tax Consultancy, Lead Generation, Plumbing, Self-Storage, Brokerage, Property Management, Parkour, Commercial Fuel, Branding Agency, Therapy, Auctions, Hotels, Wealth Management, Web Design, Packaging, Flooring, Mentoring, Investing, Retail, Painting, Roofing, Weddings, Auto Repair Service, Pool Maintenance, Live Events, Orthotics, Security, Software, Language Learning, Community Groups, University, Videographer, Cosmetics, Organization, Clinic, Writer, Medical, IT Management, Home Maintenance, Window Install, Marine Repair, Cleaning, Instrument Certification and Public Relations.
Stage 1: Launch Call
We start with an in-depth discovery dive into your business. We want to hear about the annoying, the ugly, and the frustrating aspects. We'll identify the root causes of your problems and begin mapping out our journey to transform your operations together.
To begin, we want to learn the history of your business. How did the service come about? Who designed it? What was the initial team structure like? We’ll look at margins, delivery times, and identify where things break down or where friction has been reduced. We’ll also uncover unknowns. We aim to understand your business's past as well as you do.
We conduct a thorough analysis of your operations, identifying inefficiencies through comprehensive questions, mapping of systems and leadership insights, often uncovering surprising bottlenecks that have just been accepted as normal.
Together, we'll define your success metrics, whether it's boosting productivity, enhancing team collaboration, or improving service delivery. Clearly identifying your goals allows us to tailor our approach to your specific needs. We'll also determine the optimal sequence for creating processes to ensure a smooth, frictionless journey.
Stage 2: System Design
Next, we'll dive into system design. We identify and implement plug-and-play processes that can benefit your business within 14 days. Then, we'll custom-write every process for you, extracting information from your team to replicate A-players, streamline admin duties, optimize operations, and remove friction.
We'll integrate our proven plug-and-play resources into your business. Tested across over 100 industries since 2018, these resources are designed to enhance performance within 14 days.
From there, we'll collaborate with you and your team to extract the best proof-of-concept methods. We'll provide a simple framework to capture expertise, ensuring a significant return on everyone's time investment.
While not always necessary, our team of software experts (experienced in over 100 industries) is on standby to fix, debug, set up, and solve any software or business automation issues or goals you may encounter along the way.
Finally, we'll begin writing every customised process for you. You'll have unlimited access to our entire team who will be extracting, designing and writing every process that your business needs in the correct sequence as defined in stage 1.
Stage 3: Fine-Tuning and Maintenance
In the final stage of our journey, we will continue to build, review, and optimize any processes or systems you need help with. We'll fix, update, and assist in moving your business from reactive to proactive.
We'll continue to extract, develop, build and install all custom processes and systems needed for your business. It's truly our goal to make ourselves irrelevant by getting you and your business to a place where you no longer need our services.
Whether it's supporting your team or meeting with founders, we'll be in your corner throughout your business journey.
We're just a message or call away, ready to review anything, help with team issues, identify causes of failures, analyze data, or define the next growth cycle. We're here as your partner to assist you when you need us.
We'll collaborate with you to transition your business from a reactive, day-to-day problem-solving approach to a proactive, future-focused strategy. By filling the right roles and developing the appropriate systems to support them, your day-to-day life will become easier as the business grows.
Finally, we'll focus on your personal vision for the future of your business. Do you wish to exit but retain ownership? Sell your business for a payout? Continue working but only on tasks you enjoy? Act as an investor rather than an operator? Take 90-day holidays each year?
Whatever your goal, we have a process roadmap to get you there, just as we have for over 1,000 clients since 2018.
Frequently asked questions:
This is an investment into your business and every business investment should be a well-informed and educated decision.
That's why we've compiled every question we've ever been asked to help guide you.
Regardless of the size and scope of your business, Systems And Teams can cater to a diverse range of clients—from small startups to multimillion-dollar corporations. We have successfully helped businesses at various stages of their journey achieve their goals through our tailored packages. Hear about our clients success here.
Your ROI from working with us will be multifaceted, encompassing significant time savings, increased efficiency, reduced costs, and enhanced employee satisfaction. Our clients typically see substantial improvements in productivity, streamlined operations, and higher revenue growth.
By implementing our systems, you will be able to scale your business more effectively, focus on strategic growth, and achieve a more sustainable and profitable business model. Our approach ensures that the value you receive far exceeds your investment, providing both immediate and long-term benefits.
Costs will decrease as outcomes are achieved faster (and for less), thus profits can and have, in some cases, tripled without doing any extra work. In even more common cases, the owner is working less to achieve more.
We will work one-on-one with you or your team using our unique extraction process to duplicate A-players and/or document processes for daily operational tasks. As long as you or your team can provide an example of the task, we can write the process. No matter how long or complex, we've got it covered.
Time horizons range from 2 to 10 weeks, depending on the complexity of your business. For multinational chains with multiple departments, we can move quickly, writing up to 150 processes a week. These processes will create leverage and time for you and your team.
Many business owners mistake checklists and videos for complete systems. We teach the science and art of building effective business systems by focusing on eliminating assumptions and solving problems before they arise, ensuring that your processes are robust and efficient.
This misconception often arises because business owners believe they have systems and processes or have attempted to implement them in the past. However, many have never had the opportunity to study process engineering or business system design in-depth, as they are busy running their business. This is where Systems and Teams comes in—to either assist you and your team in mastering the essential skill of system building or to handle everything for you.
You can learn more about our approach to building true business systems (not just what everyone thinks are systems) by visiting our Methodology page here.
Not necessarily. If your current systems produce the desired outcomes, we can help optimize and improve them. However, if you are dissatisfied with your systems, we can assist in rebuilding them from scratch. Our methods ensure efficient system development, saving time and resources.
The time required varies, but our methods are designed to generate results quickly. Initially, dedicate a few hours each week, with improvements evident in weeks. Our service saves you time long-term, reclaiming at least 4-6 hours per week per employee, including yourself. We start with optimization to fix immediate problems and create an instant ROI on your time. Our hands-on calls and done-for-you options ensure your workload decreases significantly, allowing you to focus on strategic growth rather than daily operations.
"I'm learning that even if I start small but improve each day it is better than low to no improvement.
Oh boy! I can be a creative so this section was a real eye opener. This module helped me focus on long term goals and encouraged me to learn more from actively listening."
Emma H
"I have gone from working 80-hour weeks to working less than 40 hours a week and spending more time with family."
Peter N
"Just 4 months after I started with the modules, our revenue started to ramp up. I'm happy to report that we are now making more than double the revenue and profit compared to last fiscal year. The numbers are also much more stable and predictable. I also took several vacations and the processes I set up still worked well most of the time. Thank you very much for all that you've done!"
Ken C
Is Systems Concierge
Right for You?
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With experience assisting over 1,000 businesses across 100 industries, we can determine if we're a good fit.
Take 10 minutes to complete our application process, and a team member will review your current KPIs to see how we can help. Click the button below to submit your business application to Systems and Teams.
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If you're ready to begin, click the button below to pay your deposit, submit the onboarding document, and book your launch call.
During this call, we will review objectives and confirm the budget, typically starting at $30,000. From there, we will start systemizing your business within 3 to 8 days.
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